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Consolidate Maintenance Contracts for Cost Savings

While there are signs that the economic downturn may be finally beginning to turn around, the fact is that IT departments are, for the foreseeable future, going to be asked to offer more services with higher performance for less money. As technology advances, some costs naturally come down, and so there are some built-in ways that the market is going to help IT departments manage. Still, you’ve got to cut some corners here and there, and one of the best ways to do that is in the area of your maintenance contracts.

Support contracts themselves can be a cost savings measure. If you have an application or a particular solution and you don’t have any in-house expertise, you have a few choices. You can repurpose existing personnel to manage that technology. This creates a drain on your personnel, however. You can bring in new personnel to support the technology, but in many cases those positions may be very temporary or not need a full-time person to administer them.

So, you buy a maintenance contract. You save a bunch of money when compared to hiring someone new, and you get expert support from folks who deal with that particular technology day in and day out.

But, even these contracts add up. And, depending on exactly the extent of your inventory of solutions and contracts, it can be hard to keep your arms wrapped around your inventory. That’s where it can become worthwhile to begin consolidating your maintenance contracts. Consolidating your maintenance contracts with a single, reputable support vendor provides you with a number of immediate benefits. Your contracts are contained within a single coterminous agreement. You have a single point of contact when it comes to external support. There are fewer invoices and fewer agreements, therefore there are fewer opportunities for error. Not only that, you now have a support resource that is not only familiar with the specific technology that’s being supported, but rather that has a handle on your entire IT structure and strategy.

You’ll also realize immediate cost savings, as a consolidated maintenance contract will be less expensive than several separate contracts. You can likely negotiate even better pricing when you make a multi-year agreement, or when you add additional systems and technologies to the support contract.

If your maintenance contract situation is a mess, talk to your favorite reliable IT vendor today about cleaning things up with consolidated maintenance contracts.

consolidate maintenance contractConsolidate your Maintenance Contracts with the Intelligent Help Desk

The Intelligent Help DeskTM is a telephone and web accessible support service center available for the exclusive use of Unitiv clients—24 hours a day, 7 days a week. The Intelligent Help DeskTM provides a single point of contact for technical support and trouble resolution across multiple network computing architectures and information system manufacturers.

Click here for more information.

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Unitiv, Inc., is a professional provider of enterprise IT solutions. Unitiv delivers its services from its headquarters in Alpharetta, Georgia, USA, and its regional office in Iselin, New Jersey, USA. Unitiv provides a strategic approach to its service delivery, focusing on three core components: People, Products, and Processes. The People to advise and support customers. The Products to design and build solutions. The Processes to govern and manage post-implementation operations.